Service Disruption Affecting Tool and Check-in App

Incident Report for Momice status page

Resolved

Resolved
Impact period: January 20, 2026 – 09:00 to 09:30 CET

The earlier disruption impacting the Momice Tool and Check-in App has been fully resolved. During this time, some users experienced issues accessing the platform, editing event details, or checking in attendees onsite.

Our engineering team identified and addressed the problem, and all systems are now operating normally. We have implemented monitoring to ensure continued stability.

Affected services:

Momice Tool (event setup & management)

Check-in App (onsite attendee management)

We apologize for the inconvenience and thank you for your understanding.
Posted Jan 20, 2026 - 09:34 CET

Update

We are continuing to monitor for any further issues.
Posted Jan 20, 2026 - 09:29 CET

Monitoring

We experienced a disruption affecting the Momice Tool and Check-in App. Users may have encountered issues accessing the platform, making changes to their event setup, or checking in attendees.

The root cause has been addressed, and we are currently monitoring the situation to ensure full stability across all services.

We will provide a final update once the incident is fully resolved.

Affected services:

Momice Tool (event setup & management)

Check-in App (onsite attendee management)

We apologize for the inconvenience and appreciate your patience.
Posted Jan 20, 2026 - 09:25 CET
This incident affected: Tool and Check-in app.